Lobby & Concierge

With its wood-fired heating stove, comfy chairs and Japanese miniature gardens and screens, Nest at the Trees lobby is a warm and comfortable place to relax.

Nest at the Trees in-house amenities include:

  • Lobby area with fireplace
  • Concierge service
  • Restaurant 
  • Hot spring baths
  • Storage room for ski equipment
  • Laundry room
  • Complimentary hi-speed WiFi
  • Complimentary onsite parking
  • Complimentary shuttle to Hirafu


Am Natt Sunset Sign
Am Natt Lobby From Lounge
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Am Natt Lobby Concierge
Am Natt Lobby Fireplace
Am Natt Lobby Nest Sign
Am Natt Lobby Screen
Am Natt Stairs Tiles
Am Natt Corridor
Am Natt Fireplace Teapots
Am Natt Nest Hanging Lamps
Am Natt Cars Retouched

Concierge Service

Let our guest services team assist in planning your holiday. 
Services we provide:

  • Complimentary Shuttle Service
    3 Pick up & Drop off points:
    Seico Mart bus stop, Hirafu Welcome Centre, Grand Hirafu Gondola station

    Winter Operating Hours: 
    08.00 - 22.00 leaving Nest hourly
  • Complimentary Arrival Pick-up
    From Hirafu Welcome Centre & Kutchan Station

We can provide these services and more:

  • Airport transfer, resort transfers, late-night trips
  • Car Rental
  • Restaurant Reservations
  • Lift Tickets
  • Ski & Snowboard Rental
  • Private and group snow lessons

If you require assistance with an activity that is not listed here, feel free to contact our concierge directly.

Enquire Now